JobFrame Support
Start with the built-in guided help, then send questions, concerns, bug reports, or public-testing feedback when something still needs attention.
Official support email
[email protected]Include the following when reporting a problem:
- The screen or guided-help topic you started from
- What you were trying to do
- What you expected to happen
- What happened instead
- Your Android version and device model
- A screenshot or exact terminal error when available
Built-in guidance
JobFrame includes first-launch Quick Setup, a replayable Guided Setup & Feature Tour, and contextual help on major screens. Contextual job help can continue to the selected job's relevant pricing, estimate, photo, signature, template, or receipt destination instead of returning only to the top of the job page.
Protect customer information
Do not email real customer signatures, private addresses, job photos, outreach lists, or full backup ZIPs unless support specifically asks for a safe diagnostic copy. Redact personal information from screenshots whenever possible.
Response expectations
JobFrame is currently an independently developed application. Support responses are handled manually and may not be immediate, especially during early testing.